Responsible Gambling
Gambling should be entertainment, not a source of stress or financial hardship. This page provides resources, tools, and guidance for South African players.
NRGP Helpline: 0800 006 008 (Free, 24/7)Gambling Responsibly
For most people, gambling is a form of entertainment - a way to enjoy casino games, test strategies, and experience the excitement of chance. Responsible gambling means keeping it that way: treating it as leisure, not as a way to make money or escape problems.
The golden rules of responsible gambling are simple: only gamble with money you can afford to lose, set a budget before you start and stick to it, take regular breaks, and never chase losses.
Our bankroll management guide explains practical strategies for setting and sticking to a gambling budget. Our responsible gambling article covers the topic in more depth.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Recognising the warning signs early is the first step to getting help. If you recognise any of the following in yourself or someone you know, please reach out for support.
Responsible Gambling Tools
All SA-licensed online casinos are required to offer responsible gambling tools. Use these to stay in control of your gambling.
Deposit Limits
Set daily, weekly, or monthly deposit limits at your casino to control how much you spend. Most SA-licensed casinos offer this in account settings.
Self-Exclusion
Request a temporary or permanent self-exclusion from a casino. During this period you will not be able to log in or deposit. Contact the casino support team to activate.
Session Time Limits
Set a maximum session length so the casino alerts you or logs you out after a set time. This helps prevent extended unplanned gambling sessions.
Reality Checks
Enable pop-up reminders that show how long you have been playing and how much you have spent. These are available at most licensed SA casinos.
Where to Get Help
If you or someone you know needs help with a gambling problem, these organisations provide free, confidential support.
NRGP (National Responsible Gambling Programme)
0800 006 008Free 24/7 helpline for South African players. Counselling, self-exclusion support, and referrals.
Visit websiteGambling Therapy
Online chatFree international online support service offering practical advice and emotional support.
Visit websiteGamblers Anonymous South Africa
Find a meetingPeer support group meetings across South Africa for people with gambling problems.
Visit websiteSouth African Depression and Anxiety Group
0800 456 789Mental health support including gambling-related anxiety and depression.
Visit websiteFrequently Asked Questions
What is the NRGP helpline number in South Africa?
The National Responsible Gambling Programme (NRGP) helpline is 0800 006 008. It is free to call and available 24 hours a day, 7 days a week. Trained counsellors can help with problem gambling, self-exclusion, and referrals to local support services.
How do I self-exclude from online casinos in South Africa?
You can self-exclude directly through each casino's responsible gambling settings - look for "self-exclusion" or "account restrictions" in your account menu. You can also contact the NRGP on 0800 006 008 for assistance with a broader exclusion programme that covers multiple operators.
What are the signs of problem gambling?
Key warning signs include gambling with money you cannot afford to lose, chasing losses, lying about gambling, neglecting work or relationships, and feeling anxious or irritable when not gambling. If you recognise these signs, please contact the NRGP helpline on 0800 006 008.
Is online gambling legal in South Africa?
Online gambling in South Africa is regulated under the National Gambling Act. For a full breakdown of the legal landscape, read our online gambling legal guide.
CasinoSAA's Commitment
CasinoSAA only recommends casinos that hold valid licences and offer responsible gambling tools including deposit limits, self-exclusion, and links to support organisations. We do not promote gambling to vulnerable people or minors.
All casino reviews on this site include a responsible gambling section. We display the NRGP helpline number prominently throughout the site and include responsible gambling disclaimers on all pages that feature casino recommendations.
You must be 18 or older to gamble. If you are concerned about your gambling, please stop and contact the NRGP on 0800 006 008 before continuing.